Albany: (518) 489-5231 • Saratoga Springs: (518) 306-5502 | info@complexions.com
Albany: (518) 489-5231 • Saratoga Springs: (518) 306-5502 | info@complexions.com
I began the project of building Complexions Green after going to a business meeting with my sister in law in Florida in May of 2006. When I returned, I discussed my ideas with my brother Tony who is a structural engineer. He was interested with the concept and knew just who to contact. My father has also been in construction for more than 40 years and knew the challenge that lay ahead. I didn''t
Wow, Does It Become Extremely Exhausting At Times The day to day tasks that are so routine. I love my boys so of course they come first, but then there is the pressure of getting everything done at the spa. My days are so regimented and planned out. I get up, I get the boys up, breakfast for them and my husband, and off to work. I have a little time to get myself
Two years ago I had the honor of hearing John Wooden speak at an ISpa conference in Los Vegas. He slowly walked out onto the stage with a cane and sat in a wing back chair and spoke for about 90 minutes. He spoke of the life lessons he taught his basketball players. There was not a dry eye in the house as he talked so passionately about his coaching philosophies that apply to
At our monthly staff meetings, we have discussed the importance of top notch customer service. We need to, more than ever, make our guests experience with us a memorable one, that leaves them wanting to come back for more. You are only as good as your last client... Are we giving them our best?
Complexions has been open for just shy of 21 years. During this time, I have tried every form of advertising from newsletter, television, radio, newspaper print, magazines, mailings, you name it, we've tried it. When it comes right down to it, the most beneficial is the recommendation from a friend or word of mouth. Since our move into our new location I have attended many charity events and fund raisers. The exposure has been
I had a meeting with NYSERDA last Wednesday to submit the application and supporting documentation for the Loan Fund. It was a tremendous amount of work. At the beginning of our project we submitted an introductory application along with our bank being approved and also filling out a section of the application. Basically there are two parts to our application. The first is in the energy savings and the second is our "greening" efforts.
Proud Of Our Energy Efficiency Image via Wikipedia We entered a contest sponsored by Energy Star this past June. We heard from them recently and learned we were selected as one of ten small business across the country to be recognized for their energy efficiency. We were the only small business in the spa industry to have won this award. It will be announced nationally throughout the media on September 16th. We
Opening Complexions Spa ... I Remember It As If It Were Yesterday My teen age son is going to be 16 years old soon and it's hard to believe that I was only 4 years older than he is when I opened my business. The kids today have such a different kind of work ethic. It's funny for me to see the 20 year olds of today and imagine if I were born later
Our Barber Spa Was A Big Hit! This past weekend, we set up our Barber Spa just inside the front entrance into the Saratoga Race Track. I was there with Greg, our third generation master barber offering men's haircuts, and traditional hot shaves. It was really well received and we had a line both days of men waiting to get an old world, traditional hot shave. The men loved it. We featured the Art
This is a very exciting time at Complexions Spa for Beauty & Wellness. We have just celebrated our 20th year in business this past November. With this milestone we are also embarking on a new adventure. We are in the process of building a new spa facility just down the road from our current location in Albany, New York. We are building our new spa “Green”! It is so fantastic….imagine having spa services that
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